F.A.Q.

Change Orders

A change order is defined as a request by the client to change the terms of the contract, i.e., the deliverables as defined by our formal quotation. Such deliverables may be length / page count of project, number of graphics used, type or quantity of materials used, or excessive review requests (i.e., more than the specific number of reviews listed in the quote).

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Payment

Depending on the size of the project, pricing will be in either two or three parts: First half or third to begin production. Progress payment and an agreed milestone (when three payments). Last payment due on completion and delivery of project. All projects and payment phases are considered COD, thus no terms are provided. Paypal is our preferred mode of payment.

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Pricing

All pricing is by written quotation, based on information provided by you. A signed quotation by both parties serves as our contract. Our price is firm unless the information provided by you changes once we have entered production. (See “change orders”).

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